BDC Agent
August 13 2025, Ressources Humaines
Toyota Gatineau is looking for a Business Development Agent.
Are you a natural at communicating with customers? Do you stand out for your approach to people? Come meet us!
Other terms used in the industry to describe the position:
Sales Support – BDC Agent – Leads / Quotes Manager
Main tasks:
· Respond to online customer inquiries
· Guide customers through their vehicle purchasing process
· Solicit customers to schedule an in-store appointment
· Confirm appointments with representatives
· Follow up closely with customers
· Respond to online chats
Candidates must provide personalized service worthy of the highest industry standards. In addition, they will be required to advise, guide, and assist customers throughout the process of scheduling an appointment with an advisor.
Requirements:
· Have customer service experience (automotive an asset)
· Present yourself professionally by phone and email
· Be comfortable dealing with customers
· Speak professionally, in both French and English (bilingualism required)
· Provide outstanding customer service
· Have good sales skills
· Be organized and autonomous
· Be punctual, diligent, and reliable
· Be able to identify and address priorities and be an active listener
Dental Insurance - Disability Insurance - Supplemental Health Insurance - Life Insurance
Full-time 40 hours/week
Flexible schedule from Monday to Saturday / days-evenings
Salary $40,000 - $60,000 (Commissions)
Toyota Gatineau Occasion stands out for the quality of its vehicles, its high sales volume, and its fantastic team.
The Toyota Gatineau team has earned a spot in the exclusive PRESIDENT'S CLUB for exceptional performance and customer satisfaction. Be part of a winning team!
Serge Gunner, BDC Director, is waiting for your resume!
